Introduction
Last updated: June 1, 2025.
Welcome to VidhmSolutions.com ("we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. It is written to align with applicable Indian laws and the principles of the Digital Personal Data Protection Act, 2023 (as applicable).
1. Information We Collect
We may collect different types of information depending on your interaction with us:
Contact information
- Name, email address, phone number, mailing address and company name when you contact or register with us.
Project information
- Details you provide about your software, web, or mobile project requirements, specifications, and related business information.
Website & analytics data
- IP address, device and browser type, pages visited, referral source, and time spent on pages. This data is often anonymized and used in aggregate.
Communications
- Records of correspondence such as emails or chat logs, and call recordings where we provide prior notice.
Payment & billing information
- Billing addresses and transaction details for invoicing. We do not store raw credit card or bank details — payment processing is handled by trusted third-party gateways.
2. How We Collect Information
We collect information via several channels:
- Directly from you — contact forms, emails, proposals, and project briefs.
- Automatically through the website — cookies, log files, and analytics tools.
- From third-party sources or public records where permitted and relevant.
3. How We Use Your Information
We use personal data for purposes that include, but are not limited to:
- Delivering and maintaining our services and software solutions.
- Communicating with you about inquiries, project updates, and support requests.
- Improving our website, services, and offerings via analytics and feedback.
- Marketing and promotional messages when you have consented to receive them.
- Processing invoices and managing financial records related to services we provide.
- Complying with legal obligations and responding to lawful requests from authorities.
- Protecting our business, users, and systems from fraud, abuse, or security incidents.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, or to meet legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymize it.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you may have rights regarding your personal data, including:
- Right to access the personal information we hold about you.
- Right to correct or update inaccurate or incomplete data.
- Right to request deletion of your data, where permitted by law.
- Right to lodge a grievance or complaint regarding data processing practices.
9. Links to Third-Party Sites
Our website may include links to third-party sites and services not operated by us. This policy does not apply to those sites; we recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will promptly take steps to delete it.
11. Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be posted on our website with an updated effective date.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: support@vidhmsolutions.com
Website: https://www.vidhmsolutions.com